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The online Utility Bill pay system has been updated. The new system is not compatible with Internet Explorer version 9. We are advising citizens to use Internet Explorer version 10 or later, Google Chrome or Firefox when attempting to pay online utility bills.
The link has also changed, if a citizen created a desktop shortcut or a Favorite Icon they will need to recreate them using the new link: https://secure.cityoflakewales.com/ubs1/index.html or visit www.cityoflakewales.com and click on the orange Utility Bill Pay graphic button at the bottom of the page.